Xbox Live is down, likely because of the high demand by players staying at home and self-isolating due to the coronavirus.
The Xbox Live Service Status page reveals that Xbox Live Core services, Purchase and Content usage and the Xbox website are impacted by this downtime.
We’ll keep you updated as we learn more.
Xbox Support on Twitter.We understand some users may be having issues accessing support.xbox.com, and are currently looking into it. Please check back here for updates as we investigate.