Cyperpunk 2077 has been removed from the PlayStation Store over poor performance on PS4 consoles.
Sony has issued a statement in regards to refunds:
[Sony Interactive Entertainment] strives to ensure a high level of customer satisfaction, and we will begin to offer a full refund for all gamers who have purchased Cyberpunk 2077 via PlayStation Store and want a refund.
CD Projekt Red has acknowledged the removal of the game via an official statement.
A disclosure statement reads:
The Management Board of CD Projekt S. A…. hereby publicly discloses the decision of Sony… to remove Cyberpunk 2077 from PlayStation Store until further notice. The decision was undertaken following our discussion with SIE regarding a full refund for all gamers who had purchased Cyberpunk 2077 via PlayStation Store and want a refund at this time.
All copies of the game previously purchased digitally on PlayStation Store remain available for use by their respective buyres. Gamers can still buy physical versions of the game in retail and mail order stores. All copies, whether digital or physical, will continue to receive support and updates from the Company.
Head here to request a refund for the PS4 version.
Earlier this week, developer CD Projekt Red apologised for the game’s performance on last-gen consoles, promising to fix the issues in a number of patches. The developer also promised refunds if requested before 21 December.
The title runs better on current-gen consoles using backwards compatibility, but due to the nature of the release, those on PS5 who have not purchased the game yet will not be able to do so as there is only one version of the game, now removed from the PS Store.
Cyberpunk 2077 is available on PS4, Xbox One and Windows PC. It’s backwards compatible on PS5, Xbox Series X and Xbox Series S.