Costco is thriving during the coronavirus crisis but workers have paid the prices

Ana

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Dec 12, 2018
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The last day Regina Lee was in the office, she was coughing so badly it rattled her whole body. The Costco Travel agent didn’t often work on Saturdays, but she’d picked up an extra shift on March 14 to help field the barrage of calls from customers trying to cancel cruises amid the coronavirus pandemic. Beloved in the office, the 59-year-old rarely missed a day of work in her 20 years at the company. That day, though, her coworkers kept wondering why she was there.

 
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